SERVICES

Customer support is an integral part of any business. In today’s competitive world, only a business that keeps its customers happy and satisfied have a chance at long-term survival. Our Inbound call center services helps businesses achieve that goal. We handle your company’s precious customers with the care they need and resolve all their queries in a timely manner, thus keeping them engaged with your company.

 Inbound call center service is essential for the revenue generation and growth of your business. This service helps convert general inquiries into paying customers. The inbound sale is an essential part of any company’s business development strategy which includes up-selling as well as cross-selling. Equipped with experience staff handling sales processes our expert team at syner-bpo helps boost your revenue with customized inbound call center services.

 Fast track your growth by offloading key back office BPO functions. Our back office outsourcing services are designed to add value across your business, cut operational costs, build efficiency, and drive revenue.
Back office management can significantly impact its success. Large volumes of data accrue daily from various transactional processes such as order fulfillment, application processing, transaction processing, billing, and collections that require effective back office solutions. synergbpo is a reputed leader in back office outsourcing services empowering numerous global businesses through high-quality back office BPO services that promote enhanced business efficiency and improved bottom line.  

 Lead generation is a method where prospective customers or clients are called by a business to inform them about their various products & services and to raise interest and awareness among those offerings. Synergbpo offers lead generation services that help create trust between your business and prospect clients.
We handle the entire journey from initial contact to converting prospects into clients or customers 

 Customer retention is a function of a business where customers that want to discontinue your services are called in an attempt to sway their minds into staying with the company. This type of service is needed mostly by service providers.

Synergbpo helps you retain your valuable customers and keep them engaged with the company, thus saving you from the losses you may face due to their departure.This is done through timely feedbacks, surveys and improving client experience wherever possible.  

 Appointment scheduling is a part of the business development of your business. While your sales team focuses on tries to convert leads and preparing presentations, a third party can be left to call targets or potential leads and convince them into taking an appointment with your sales personnel.

Synergbpo helps the efforts of your sales team by offering effective Appointment Scheduling service that assists your business to get closer to achieving its organizational goals. Synergbpo helps you retain your valuable customers and keep them engaged with the company, thus saving you from the losses you may face due to their departure. This is done through timely feedbacks, surveys and improving client experience wherever possible.